Medicare Urgent Care Clinics (Medicare UCCs) give you and your family more options to see a doctor or nurse when you need urgent, but not life-threatening care.
Urgent Care
Free treatment for urgent conditions that aren’t
life threatening
minor infections
minor fractures, sprains, sports injuries and sudden onset neck and back pain
urinary tract infections (UTIs)
sexually transmitted infections (STIs)
minor cuts
insect bites and rashes
minor eye and ear infections
respiratory illness
gastroenteritis
mild burns.
Medicare UCCs will refer you to the emergency department if you have a life-threatening injury or illness, or to your GP for non-urgent, routine and preventative health care.
General Care
Visit your regular GP for:
diagnosis and treatment of a wide range of diseases and illnesses
general screening and health checks
vaccinations and prescriptions
mental health advice
family planning advice
referrals for tests, scans or specialist care
ongoing chronic disease care and health assessments.
Emergency Care
Seek Emergency care:
Call triple zero (000) or go to your nearest emergency department for:
Do not attend a Medicare UCC when there is:
chest pain or tightness
breathing difficulties
uncontrollable bleeding
severe burns
poisoning
numbness or paralysis
unconscious
unresponsive or having seizures
ongoing fever in infants.
This Urgent Care Clinic will NOT provide replacements for lost, stolen or destroyed prescriptions.
Including Prescriptions for: Pain medications and other controlled substances.
If you would like to provide feedback on your experience at the Townsville Urgent Care Clinic we invite you to speak with the Practice Manager on-site or email [email protected]